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Store Manager

Date: 
Brand:  Oakley
Location: 

Burnaby, BC, CA, V3J 1N4

Requisition ID: 188626 
Position:Full-Time

 

Oakley, Inc. is a sport and lifestyle brand, driven to ignite the imagination through the fusion of art and science. Building on its legacy of innovative, market-leading optical technology, the company manufactures and distributes high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories.

The essence of the brand is communicated through hundreds of professional and amateur athletes who depend on Oakley products to provide them with the very best while they redefine what is physically possible.

Oakley is part of Luxottica, a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to other global brands like Ray-Ban and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

 

GENERAL FUNCTION

The Store Manager contributes to Oakley's success by leading a team of store employees to create and maintain the Oakley Experience for our internal and external customers.  The Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Delivers excellent customer service and demonstrates a high degree of professionalism.
  • Achieves high levels of sales performance and results.
  • Recruits and hires top talent to meet store and company needs.
  • Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
  • Manages all employees in execution of daily tasks to maximize sales.
  • Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
  • Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll matrix.
  • Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
  • Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
  • Helps solve problems that affect the store's service, efficiency and productivity.
  • Assists with all staff responsibilities as the workday may require.

 

BASIC QUALIFICATIONS

  • 3+ years of retail sales experience within a specialty environment
  • 1+ years of retail management experience
  • Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
  • Strong communication skills (verbal & written), including strong relationship building skills
  • Ability to develop and train staff, build relationships and utilize skills of staff most appropriately
  • Ability to be on your feet most of the day or moving on the sales floor or stock room
  • Ability to maneuver merchandise and lift up to 40 lbs.
  • Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

 

PREFERRED QUALIFICATIONS

  • Knowledge of Oakley and its products
  • Outgoing, enthusiastic and sports-minded individual
  • Bilingual

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.


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