Share this Job
Apply now »

Analyst Collections

Date:  Apr 3, 2021
Brand:  EyeMed Vision Care
Location: 

Mason, OH, US, 45040

Requisition ID: 332721 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

 

There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

 

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical.

 

If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.

GENERAL FUNCTION

The Analyst applies cash on EyeMed Managed Care receivables for high risk, complex clients, completes complicated analysis & management-level reporting and provides guidance and direction for proper cash application.  The Analyst provides support to Account Managers for mid to large-size direct clients. Ensures client requests are researched and follow up is completed in a timely manner and any open cash applied outreaches are handled in priority.

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Manages and prioritizes the cash application process for high risk customers
  • Interfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.
  • Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.
  • Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).
  • Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for mid to large-size direct clients. Ensures accurate financial records of client’s accounts.
  • Provides reporting to Account Managers, clients, their broker, and third party adminstrators (TPA).
  • Identifies and recommends system/process modifications necessary to improve efficiency and effectiveness

 

BASIC QUALIFICATIONS

  • College degree or equivalent work experience
  • 2+ years’ experience in data / analyst type role
  • Experience in customer service or insurance related role/processes
  • Strong analytical and problem-solving skills
  • Advanced knowledge of Microsoft Word and Excel
  • Ability to work in both team and individual environments
  • Strong customer service and communication skills, both oral and written
  • Understand and adheres to a high level of confidentiality and integrity
  • Ability to quickly grasp and retain information and concepts
  • Ability to multitask and prioritize handling of issues
  • Ability to identify problems and take initiative to recommend solutions to Manager and implement changes

 

PREFERRED QUALIFICATIONS

  • Knowledge of vision and /or insurance benefits
  • Understands third party benefits and administration
  • Ability to promote integrity and a strong work ethic
  • Knowledgeable in continuous improvement methods
  • Knowledge and experience in SAP

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.


Nearest Major Market: Cincinnati

Apply now »