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Billing Specialist

Date:  Apr 6, 2021
Brand:  EyeMed Vision Care

Mason, OH, US, 45040

Requisition ID: 335301 
Total Rewards: Benefits/Incentive Information


There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.


Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical.


If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.


The Billing Specialist is responsible for billing related activities, including billing control and audit of group set-ups to ensure accurate timely, invoicing and data transfers between systems. This role partners with Account Management across all client segments for billing and invoice issue resolution. The Billing Specialist ensures all requests and issues are researched and resolved in a timely manner.



  • Interfaces daily with internal and external clients (via phone and email) to research and resolve issues accurately and in a timely, escalating where necessary.
  • Ensures timely communication to internal and external stakeholder and provides status updates to management.
  • Develops and delivers reporting and analyzes data to identify trends, provide forecasts, makes recommendations, and offers solutions to facilitate accurate invoicing of premiums and/or claims to internal stakeholders and external clients.
  • Analyzes and delivers insight on invoicing trends, including billing frequency and root cause analysis (i.e. revenue entities, client set-up issues, retro adjustments, membership, rates, etc.).
  • Facilitates accurate invoicing by identifying high risk clients and validating billing process.
  • Identifies and recommends system/process modifications to improve efficiency and effectiveness.
  • Determines and initiates requests for account holds & retro billing.
  • Audits new or modified set-ups to ensure accurate invoicing and data transfers
  • Acts as the subject matter expert for billing and invoicing as the main contributor to effective billing process and client migration related projects and activities.
  • Leads and conducts all billing and invoice related training as necessary, including the training and communication of changes in business processes.



  • Bachelor’s degree in Business, Accounting, or Finance or equivalent work experience
  • 2+ years of related work experience
  • Knowledge of vision and /or insurance benefits
  • Strong analytical and problem-solving skills
  • Advanced knowledge of Microsoft Word and Excel
  • Demonstrated ability to communicate effectively, verbally and in writing, laterally and vertically in the organization
  • Ability to multitask and prioritize handling of issues



  • Understands third party benefits and administration
  • Knowledge of continuous improvement methods
  • Knowledge and experience in Facets and SAP
  • Ability to quickly grasp and retain information and new concepts

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Cincinnati

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