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EyeMed - Claims Sr Analyst (Payments)

Date:  Nov 3, 2022
Brand:  EyeMed Vision Care

Mason, OH, US, 45040

Requisition ID: 761795 
Total Rewards: Benefits/Incentive Information


There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.


Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.


If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.


The Sr. Analyst - Payments responsible for the process of escalated payments research through the execution of report creation/maintenance and data analysis. The Sr. Analyst will drive cross-functional issue resolution and process improvement efforts with various functional areas in the organization. The Sr. Analyst will also be responsible for communicating issue resolution and status updates to Payments leadership.



  • Work cross-functionally to research and resolve issues accurately and in a timely manner. Ensure escalated issues are resolved promptly. Communicate issues and trends to management and keep necessary operational peers informed.
  • Manage, research and analyze payment related research requests through various workflow streams
  • Navigate through SAP and Facets systems in order to research issues and identify process improvements
  • Create Business Objects reports to research any payments issues, provide a summary of findings, trends and gap analysis to Payments leadership.
  • Manage gaps in Business Objects reporting via SQL creation, maintenance, and end-user support and training.
  • Develop and lead Payment initiatives and process improvements; maintain communication to keep leadership up to date on project results.
  • Identify and recommend systems/process improvements necessary to gain efficiency and effectiveness; provides project management oversight in the execution of these recommendations.
  • Develop and maintain the relationship between the Payments Team and IT in troubleshooting and triage efforts.
  • Clearly document and maintain any business and system requirements and processes.
  • Project support during system upgrades and enhancements



  • Bachelor's Degree or equivalent work experience
  • 3+ years of analysis experience
  • 3+ years of experience with query writing and/or report building
  • Knowledge of Business Objects
  • Experience with Microsoft Office
  • Strong analytical skills



  • Bachelor's Degree in IT related field or Analytics
  • At least 5+ years of analysis experience
  • At least 5+ years of experience with query writing and/or report building
  • Knowledge of SQL Data Extraction

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Cincinnati

Job Segment: Business Process, Management

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