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IT Director Account Management

Date:  Mar 26, 2021
Brand:  Luxottica (LoA Corporate)

Mason, OH, US, 45040

Requisition ID: 341849 
Total Rewards: Benefits/Incentive Information


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.



The Director of Information Technology is responsible for managing the demand for Luxottica Optical Retail Business: Target & Pearle Vision. The IT Director oversees the budgeting process and oversight of multiple projects and support activities.  The IT Director is the primary liaison between the Brand and IT, strategically driving business demand to obtain results for the IT client. The Director defines and manages IT application solution delivery and sustainability initiatives by understanding business requirements and directing the translation into system solutions that support the business process. The IT Director collaborates with others in departmental training, educational, methodologies, planning and budgeting activities.



  • Gathers, analyzes and defines end user requirements as applicable to applications/system, software/associated products, and business objectives.
  • Collaborates in the long-term strategic plan and goal creation process.
  • Develops, implements and maintains policies, procedures and plans for software administration and use.
  • Manages alignment meetings between IT customers, managers, and key stakeholders.
  • Analyzes documentation and technical specifications of applications to determine intended functionality.
  • Ensures new software integration with Luxottica systems meets functional requirements, system compliance and interface specifications.
  • Negotiates contracts and liaises with software suppliers to mitigate issues.
  • Liaises with network engineers and software developers to ensure quality levels, program logic and data processing integrity.
  • Establishes service level agreements with end users and ensures on-call technical support is in place.
  • Manages global system configuration strategies and execution
  • Collaboratively works with business customers to gather business requirements and determines business rules for developing new solutions.
  • Manages project, delivery and/or service teams as required e.g. hiring, development, performance management, termination, etc.
  • Coordinates and ensures quality team work through all phases of Systems Development Life Cycle (SDLC).



  • Bachelor’s Degree in Computer Science, Information Systems, Business or related
  • 10+ years experience leading data warehouse solutions, data modeling and business/data analysis
  • 5+ years supervisory experience, cross-functional project leadership in retail / wholesale
  • History of managing projects with responsibility in a cross-functional environment
  • Demonstrable ability to grow and maintain relationship, lead teams, project oversight with business planning and information technology
  • Advanced knowledge of brand and business areas for North America and global sectors                           
  • Proven ability to interact with all levels of management across multiple functions and organizational structures
  • Exemplary analytical skills to review vendor performance
  • Excellent oral and written communication skills, presentation, and influencing skills



  • MBA

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Cincinnati

Job Segment: Manager, MBA, Management

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