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Manager Operations

Date:  Jan 20, 2022
Brand:  EyeMed Vision Care

Mason, OH, US, 45040

Requisition ID: 498385 
Total Rewards: Benefits/Incentive Information


There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.


Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.


If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.


The Manager- Operations works cross functionally to plan, execute, and deliver initiatives to serve EyeMed’s clients and members. Specifically, the Manager- Operations is responsible for providing clients a leading experience including but not limited to onsite clinics for insurance members. The Manager- Operations interfaces with key clients, stakeholders, and operational teams across Luxottica’s portfolio of brands while traveling to client locations. The Manager- Operations is responsible for tracking the success of client initiatives and understanding opportunities for further growth.



  • Continued evolution and execution of all onsite (Pop Up) clinics for EyeMed clients:
    • Designs and frames scope of clinic
    • Coordinates work with partner and cross-functionally within Eyemed
    • Defines and manages logistics
    • Ensures legal compliance
  • Designs process for repeatable / sustained operation of clinics.
  • Supports EyeMed sales and account management team events.
  • Continual process improvement, helps increase efficiency of clinic management:
    • Puts metrics in place to measure impact on business
    • Ensures maximum accuracy of data
    • Analyzes metrics
    • Determines and makes recommendation for future improvement needs
  • Increases EyeMed visibility with key partners through communication channels:
    • Presents EyeMed core messages and newsletters
  • Ensures budget compliance for the events under responsibility.



  • Bachelor’s degree in related field or equivalent experience
  • 5+ years of experience in operations or sales support function
  • Proficiency in Microsoft Office suite including Excel and PowerPoint
  • Strong communication skills
  • Ability to lead and manage multiple priorities in parallel
  • Strong planning and project management skills to deliver initiatives on-time and within budget
  • Demonstrate strong problem solving skills and an entrepreneurial attitude
  • Ability to physically move and set up operational equipment as necessary
  • Ability to travel 5-10 business days per month and accommodate a flexible schedule



  • Understanding of retail and / or insurance industries
  • Understanding of vision care products / plans
  • Analytical skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Cincinnati

Job Segment: Operations Manager, Manager, Business Process, Operations, Management

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