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Licensed Optician

Date:  Jun 11, 2021
Brand:  Luxottica (LoA Corporate)
Location: 

McDonough, GA, US, 30253

Requisition ID: 360922 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

 

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.

 

GENERAL FUNCTION 

The Licensed Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences in a manufacturing environment. Ensures customers are always delighted by performing the key steps of our dispensing model. Develops the optical skills of others and create an effective learning environment. 

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed customer service by ensuring product meets all dispensing quality standards before approving.
  • Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.
  • Shows patience and courtesy with others; tracks down answers to unfamiliar questions or products.
  • Assists co-workers who have questions or problems; cooperates readily in group efforts.
  • Acts as a leader in optical acumen that provides a voice for associates due to their expertise.
  • Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.
  • Ensures finished eyewear meets optical standards and customer requirements/requests.
  • Proficient in Order tracker to support customers getting orders RWP (ready when promised).
  • Supports leadership in a FUN, SAFE work environment all associates.
  • All other duties as assigned.

 

BASIC QUALIFICATIONS 

  • High School Diploma or equivalent
  • ABO Certification in non-licensed states
  • State licensure (if applicable)
  • Optical dispensing experience
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Comfortable with use of technology to engage and educate associates.

 

PREFERRED QUALIFICATIONS 

  • Actively studying LensCrafters Quality, Fitting and Adjusting Program
  • Previous customer service and retail experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.


Nearest Major Market: Atlanta

Job Segment: Fashion Retail, Fashion

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