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Sr Business Systems Analyst

Date:  Jan 9, 2022
Brand:  Luxottica (LoA Corporate)

McDonough, GA, US, 30253

Requisition ID: 519906 
Total Rewards: Benefits/Incentive Information


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.



The Sr Business Systems Analyst supports the Atlanta Distribution Center operations by resolving issues, improving processes and maintaining systems with the vision of providing uninterrupted support to operations. The Sr BSA is responsible for all SAP and logistics automation systems related issues. The Sr BSA coordinates with end users to identify the issue and solve it in a timely manner without causing any delay for operations. The Sr BSA also works with external vendors and operations in order to ensure continuous improvement and elimination of waste by utilizing root cause analysis.



  • Builds superb understanding of the SAP AFS WM system in efforts to:
    • Identify and develop solutions within SAP toolset to address business requirements.
    • Provide functional specification documents where enhancements are needed.
    • Adhere to standard process defined for change management, SOP sign off and go-live.
  • Leads gathering of business requirements by being responsible for the collection, analysis, review, documentation, and communication of business needs and for ensuring proposed solutions meet business requirements.
  • Responds to brand/business inquiries related to systems, policies, and procedures.
  • Develop relationships with end users, supervisors, and managers in operations and other business areas in the DC. Strong communication skills required.
  • Serves as the liason between all the different logistics departments – operations, engineering, customer support and bridge the gap with IT
  • Acts as subject matter expert for SAP and automation systems
  • Performs root cause analysis for SAP WM/MM related issues, work with IT and business partners to coordinate and resolve at root cause level
  • Assists in UAT, user training, and documentation as and when required
  • Learns and understands business area processes and operating models; translates business needs into new technologies/applications, and performs high-level troubleshooting
  • Employs techniques to capture requirements e.g. business process mapping/modeling, As-Is/To-Be business process analysis, business process reengineering and adherence to defined standard processes.
  • Documents requirements for solutions that address multiple and sometimes conflicting stakeholder groups.
  • Effectively communicates issues and risks to cross function and management teams.
  • Develops and prepares Standard Operating Procedures for end users, exception users, and system support users.



  • Bachelor's Degree in Information Systems, Computer Science, Logistics, Supply Chain or Engineering or equivalent work experience
  • Previous experience with integrating technical services which support warehouse management
  • 4+ years experience in SAP WM
  • 1+ years experience in SQL
  • 2+ years logistics automation systems
  • Ability to manage multiple tasks/projects simultaneously and prioritize work efforts in a fast-paced environment
  • Ability to partner with cross functional teams; effectively communicate issues and risks to cross function and management teams
  • Passion for continuous improvement and solving issues at the root cause
  • Microsoft Office, with extensive knowledge of Excel and Macros



  • Master's Degree in Information Systems or Supply Chain
  • Deep knowledge of SAP AFS system including SAP WM, MM, SD
  • Experience in PHP or PL/SQL Programming

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Atlanta

Job Segment: Supply, Logistics, Business Process, Change Management, Supply Chain, Operations, Management

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