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Key Account Manager (Canada)

Date:  Nov 9, 2020
Brand:  Luxottica Wholesale North America

Montreal, QC, CA, H1M 1W9

Requisition ID: 278843 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.



The Key Account Manager assists the Senior Key Account Manager/Channel Sales Manager in implementing and executing sales strategies for Canada Key Account customers in their assigned region. The Key Account Manager is responsible for servicing Key Account customers with a central buying system that also have doors operating across the country. The Key Account Manager builds strong business relationships with top Key Account customers and growing top line sales by building brand awareness, equities, and supporting brand standards.



  • Supports the Senior Key Account Manager/Channel Sales Manager with development of new businesses and management of prospective new Key Account customers.
  • Creates customer sales strategies in delivering sales goals.
  • Meets and exceeds weekly, monthly, quarterly, and annual goals
  • Collaborates with internal teams to secure inventory needs, marketing materials, activations, sales plans to service customer needs.
  • Builds strong working relationships with top customers and leverages brand portfolio with key account customers.
  • Leads sales presentations during market weeks throughout the year with top KA customers; conducts business reviews with them monthly using company provided reports and tools.
  • Implements assortment/planogram by brand at the customer level and setups/reinforces weekly replenishment systems.
  • Forecasts weekly sales and special projects to the Senior KAM/Channel Sales Manager
  • Provides analysis of account sales, inventory, marketing initiatives and merchandising presentations.
  • Analyzes launch report and open order report weekly and interfaces daily with sales operations team to ensure customer shipping dates and requirements are met.
  • Increases retail sellout with customers by initiating and executing strategies by brand with 360 approach, utilizing trade marketing tools and in-store service support.
  • Establishes merchandising program in line with direction from corporate office, customized to meet customer needs. Communicates monthly store visit priorities by customer to the In-store Service Team.



  • Bachelor’s degree in business management
  • 5+ years of previous account management, sales, or marketing experience
  • Industry related experience
  • Knowledge of merchandising, management and retail sales
  • Results oriented with strong strategic sales approach
  • Negotiation skills; persuasive
  • Excellent communication skills, verbal and written, as well as strong presentation skills
  • Strong analytical skills in financial, marketing and demographic analysis of sales
  • Ability to develop and maintain key management relationships within the National Key Account structure
  • Effective project management skills and strong organization/time management
  • Strong PC skills, including Excel, Word and PowerPoint
  • French language skills required

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

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