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Director Employee Learning & Development

Date:  Nov 9, 2022
Brand:  Luxottica Wholesale North America
Location: 

New York, NY, US, 10018

Requisition ID: 784741 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

 

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.

 

GENERAL FUNCTION:

We are looking for an enthusiastic thought leader to lead our eyewear training and education initiatives. In this role, you will promote the company’s image of leadership, education, and research, in the US eyecare community and will serve as a professional face of EssilorLuxottica engaging in customer facing training sessions, meetings and trade shows. This position will partner with outside business groups such as marketing and commercial teams to ensure EssilorLuxottica’s education assets are meeting our customers’ needs and are reaching the broadest audience possible.

 

You will be responsible for the customer adoption of Leonardo, EssilorLuxottica’s new and innovative learning platform. The platform offers content in various formats, such as video, interactive lessons, podcast, and virtual classrooms presented by industry experts. Learners will have access to nearly 6,000 hours of learning content covering a variety of topics including brands, products and technologies.

 

To be successful in this role you must be customer focused, passionate about training and education, and eager to share vision care knowledge. You will demonstrate managerial skills in developing the eyewear training team. 

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Lead training development efforts by procuring resources, overseeing logistics and monitoring progress leveraging internal and external resources
  • Build EssilorLuxottica's presence as a leader in education within the eyewear industry, with a primary focus on establishing a leadership role for Leonardo
  • Partner with senior management to develop strategies for using education as a business driver
  • Create and drive customer education strategies which are closely aligned with overall EssilorLuxottica Wholesale business objectives
  • Provide thought leadership to accelerate Leonardo adoption as the top education platform in the industry; Manage reporting to goals
  • Continuous improvement of live training programs though idea generation and project management of new and existing content
  • Drive sales of Leonardo paid content section
  • Assess market to identify opportunities to meet the training needs of customers and grow EssilorLuxottica's profile in education within the eyecare industry
  • Create and execute process for measuring effectiveness of programs and success for EssilorLuxottica and adjust as appropriate
  • Serve as subject matter expert on related projects, including delivering virtual classrooms on Leonardo, attending industry events, tradeshows, and being the voice of Leonardo
  • Build effective working relationships with key industry organizations, associations and doctor alliances
  • Manage an eyecare training team
  • Partner with internal customers to drive utilization of the Leonardo platform

 

BASIC QUALIFICATION

  • 10+ years’ experience managing/implementing structured training programs, distance learning programs and technologies
  • 5 years’ experience in optical sales or management
  • Strong interpersonal, communication and presentation skills
  • ABO Certification
  • Bachelor’s degree or higher

 

PREFERRED QUALIFICATIONS

  • 3 years’ experience in B2B eyewear role
  • Management experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Retail Sales, Manager, Retail, Management

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