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Director Finance Retail Labor

Date:  Jan 15, 2022
Brand:  Luxottica (LoA Corporate)

New York, NY, US, 10018

Requisition ID: 495401 
Total Rewards: Benefits/Incentive Information


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.



Drives the strategic development, delivery and evaluation of Workforce Management methodologies necessary to maintain approved performance and productivity standards including assignment of staff as needed throughout the workday.  Workforce Management activities are performed to maximize efficiency while delivering amazing customer experiences. Provides thought leadership and partnership to field leaders to optimize workforce productivity, ensuring resources are aligned to meet business needs. Partners with key executives to drive performance and support business objectives.



  • Provides strategic, innovative leadership in the design, implementation and continuous improvement in the areas of workforce planning.
  • Responsible for alignment with brand strategic initiatives and facilitates the preparation of short- and long-term plans in support of the brand mission and vision.
  • Direct, plan, control, and coordinate the workforce activities for the LensCrafters Labor Team responsible for forecasting, labor planning and scheduling.
  • Responsible for all Workforce operations and budget supporting LensCrafters stores.
  • Partner with HR and Operations teams to drive workforce improvement initiatives, predict resource trends ensuring consistent customer experience while reaching KPIs.
  • Oversee the development of processes related to forecasting/staffing and capacity analysis within Company policies and guidelines.
  • Responsible for the management and enhancement of Kronos relationships and functionality.
  • Oversee the development of key Forecast and Labor metrics; ensure accurate and meaningful data is reported to leadership on a weekly, monthly, quarterly and annual basis.
  • Direct the labor team on the extraction of meaningful data and presenting the information in a manner that provides the opportunity for both pro-active and re-active response.
  • Use data and key performance indicators to identify trends and recommend action plans as necessary.
  • Serve as PMO for Labor Team to ensure projects are managed with discipline ensuring execution of Brand Labor strategy.
  • Support budget management, planning and expenditure control for Human Capital Data & Strategy budget.
  • Utilize current workforce industry trends to evaluate viability of new and existing programs and determine best practices and benchmarks.
  • Provide leadership, direction and guidance to the LensCrafters Labor Team.



  • 10+ years’ experience in labor, workforce planning & mgmt. (finance)
  • Experience with workforce management solutions including payroll, equity and time
  • Bachelor’s degree in Finance/Business Administration or related discipline



  • Experience in Kronos WFM software
  • Experience in Retail Service Industry

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Manager, Management, Retail

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