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Director Store Operations Fleet Execution

Date:  Jun 21, 2022
Brand:  Luxottica (LoA Corporate)

New York, NY, US, 10018

Total Rewards: Benefits/Incentive Information



Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.


Lead the brand’s execution of fleet activities for Core Macy’s, and Outfitters stores, including store openings, closings, remodels, relocations, and discretionary projects within an approved multi-million capital budget. Responsible for the operational review and approval of all new, remodel, and relocation design plans incorporating brand strategies and maximizing capital and expense spend. Oversee a team responsible for executing the brand’s fleet projects including project logistics, new store operating procedures, fleet processes and procedures, operations readiness and management of in-store and remote implementation of all project deliverables.



  • Lead and deliver the annual fleet plan, managing all activities to open, close, remodel, refresh or relocate a store within the same property or market, and discretionary projects. Scope includes all logistics, communications, and field execution from project start to completion for Sunglass Hut core, Macy’s and Outfitters stores
  • Control field execution and adherence to scope, budget, and timelines on all fleet projects
  • Approve new, remodel, and relocation design plans for both Core and Macy’s stores; ensures the Sunglass Hut and Macy’s customer are incorporated into store layouts and fixture plans
  • Analyze and develops operating standards, processes and procedures to execute all fleet projects supported by well-documented process maps, manuals, escalation paths, key point of contacts, and online resources
  • Identify key brand partners including Nextore, VM, and IT to deliver the fleet plan and hold them accountable to key dates and service levels
  • Lead the Project Logistics Managers and Fleet Renewal Managers to implement annual fleet projects in-store or through remote project management focused on high-quality results and excellent customer service
  • Identify new ways to reduce project timelines, improve overall efficiencies, minimize open issues, and maximize sales by reducing overall impact to the business. Influence cross-functional partners to implement optimized best practices
  • Understand current business processes; and maintain working knowledge of Store Operations
  • Act as a liaison between field leaders and the maintenance department. Oversee maintenance spend and own responsibility over the budget. Make key maintenance decisions on behalf of the brand and ensure open items are closed in a timely fashion.



  • College Degree or equivalent experience
  • 10+ years of experience in retail operations
  • Demonstrated success with planning and implementation of high priority/complex projects supported by strong project management skills
  • Strong leadership and critical thinking skills
  • Strong business acumen
  • Ability to lead upward and influence decision-making at all levels
  • Excellent prioritization skills with clear focus on results
  • Excellent communication skills both written and verbal
  • Ability to balance multiple projects simultaneously
  • Ability to anticipate and manage issues; bring authority and influence to the team; be able to leverage lessons learned from past experiences.
  • Ability to travel



  • Experience managing a multi brand or multi segment retail network

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Retail Sales, Operations Manager, Manager, Transportation, Retail, Operations, Management

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