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LensCrafters - Manager Communications

Date:  Dec 2, 2022
Brand:  Luxottica (LoA Corporate)

New York, NY, US, 10018

Requisition ID: 781046 
Total Rewards: Benefits/Incentive Information


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Lenscrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. We are not in the vision care business because we love selling glasses, we do what we do because we love eyes and we care about the people behind them.



This position is responsible for developing and implementing short-term and long-term communication plans that engage LensCrafters’ stores and field leaders and align to business priorities. This role provides communications counsel, message development and scheduling for internal deployment across all levels of the stores’ organization.



  • Counsel and coach internal partners and colleagues on strategic and basic business communications skills and practices, while leading the communications process from concept to completion.
  • Lead development, planning and execution of run-the-business, operational, policy change communications and special projects as needed.
  • Drive new approaches to deliver communications in more efficient and effective ways by benchmarking industry best practices, challenging processes and recommending and incorporating new approaches.
  • Develop and write communications in a variety of voices and styles for numerous channels, including email and internal communication platform.
  • Work directly and collaboratively with clients and leaders to identify projects and create timely, effective and meaningful communications.
  • Analyze the effectiveness of LensCrafters’ communications efforts and develop recommendations for ongoing improvement.
  • Partner with agency and in-house design and multi-media partners as content developer and/or project manager on specific projects.
  • Lead cross-functional teams and programs and coach team members.



  • Bachelor’s Degree in Journalism, Communications or related field
  • 5+ years experience in communications, ideally in internal and change communications
  • Exceptional project management skills with proven ability to plan,develop and deliver content across a variety of channels (online/intranet, social media, print, multimedia, video, events)
  • Superior writing and editing skills; ability to write in a variety of styles/voices
  • Expertise in translating business concepts into simple, compelling narratives using different channels and tactics with minimal direction
  • Strong analytical and critical thinking skills
  • Clear communications, both written and verbal
  • Ability to work under pressure on multiple projects with tight deadlines
  • Ability to exercise sound judgment
  • Ability to keep sensitive business/personnel information confidential
  • Flexibility in hours worked (i.e. may need to arrive early or stay late)
  • Proficiency of Windows software (Microsoft Word, PowerPoint, Excel, Outlook)

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Communications, Manager, Marketing, Management

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