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eCommerce Manager (Digital Project Manager)

Date: 
Brand:  Luxottica Wholesale North America
Location: 

New York, NY, US, 10018

Requisition ID: 211065 
Position:Full-Time

 

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.

 

GENERAL FUNCTION

The Ecommerce Digital Project Manager is integral to helping Luxottica fulfill our goals of growing our e-commerce sales while maintaining and improving the consumer perception of our brands online. This role encompasses functions related to online strategy, governance, and brand management for our wholesale business with e-retailers, bricks & clicks and omnichannel accounts.

 

This position is responsible for the delivery and implementation of e-Commerce projects and programs for all channels, including e-Commerce, Department Stores, Independents and Key Accounts. This individual will be managing many stakeholders across the organization including senior sales leaders within Wholesale NA and corporate teams (eWholesale and Digital Marketing) based in Milan. The role will be directly responsible for go-to-market support, digital merchandising, distribution, and brand-related projects in online marketplace.

 

MAJOR DUTIES AND RESPONSIBILITIES

GO-TO-MARKET SUPPORT

  • Support with GTM (go-to-market) related projects, including online segmentation of all e-Commerce websites per global guidelines
  • Coordinate the development and distribution of digital merchandising content (product data, copy, images)
  • Interact with our customers (retailers) and account managers across channels to provide feedback on how to improve customer’s site experience
  • Monitoring online product distribution and create reporting on unauthorized distribution of product assortment from authorized accounts.

 

DISTRIBUTION MANAGEMENT

  • Partner with brand marketing teams and corporate e-wholesale team (Milan) to develop and implement online brand distribution standards, including .com site and marketplace (3P seller) approval standards
  • Facilitate brand and website approval and set-up process for e-commerce and omnichannel partners’ websites across all distribution channels
  • Maintain an internal database of approved customer websites and 3P seller accounts by brand
  • Audit customer websites for compliance on brand guidelines and coordinate update of digital assets

 

PROJECT & CHANGE MANAGEMENT

  • Form relationships with Sales leaders across the organization to understand how our team can better support the development of a healthy online marketplace for our brands, while growing sales.
  • Act as a thought leader to support accounts in developing an omni-channel relationship with consumers
  • Develop and deliver training to stakeholders within the wholesale sales organization on the distribution management, go-to-market strategy, digital merchandising support, etc.
  • Assist in preparing material to educate the organization on e-commerce projects and content best practices, trends, and opportunities

 

BASIC QUALIFICATIONS

  • Bachelor's Degree in Business, Communications, Merchandising, Marketing, or relevant experience
  • 5 years of experience working in project management
  • Proficient in Microsoft Excel and Powerpoint
  • Ideal candidate is a strong relationship builder, highly customer service oriented, organized, a strong communicator and resourceful

 

PREFERRED QUALIFICATIONS

  • Experience working in the optical or retail industry
  • Experience working with sales teams
  • Knowledge of marketplace management (Amazon, Walmart, etc.)

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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