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Supervisor - Asset Protection

Date:  Jun 10, 2021
Brand:  Luxottica (LoA Corporate)

Toronto, ON, CA, M5C 2L7

Requisition ID: 376802 
Total Rewards: Benefits/Incentive Information


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.



The Supervisor- Asset Protection will support Asset Protection and Operational Programs, which safeguard the assets of the Company: merchandise, money, property and the welfare of our customers and associates in geographical area assigned. Will supervise Asset Protection Advisors to support the reduction of shrink/incidents by promoting Asset Protection Awareness, provide associate training, and participate in the investigating of situations known or suspected internal/external dishonesty.



  • Support the recruiting, interview and training of Asset Protection Advisors
  • Supervision and performance evaluation of APA’s in conjunction with Store Leaders  
  • Manage APA roster, weekly scheduling, and budgeted hours in assigned area.  
  • Drive Shrink reduction programs/activities in assigned area
  • Manage the delivery and execution of AP training programs
  • Assists local RMAP/RMI with internal and external investigations
  • Responds to critical incidents
  • Acts as a liaison between law enforcement, Asset Protection, Human Resources, and Operations
  • Prepares external cases and appears in court on behalf of the organization
  • Monitors incident reports and looks for patterns of loss or training opportunities
  • Checks for compliance of all physical security devices/procedures
  • Support the Sunglass Hut physical inventory process, to ensure accurate physical inventories Projects that prevent or eliminate Fraud against Sunglass Hut 
  • Projects that prevent or eliminate Fraud against Sunglass Hut 



  • College degree or equivalent
  • Security/Loss Prevention experience (3-5 years)
  • Investigations/ORC experience (1-2 years)
  • Ability to provide direction, motivate, and train associates
  • Knowledge of Store Retail Operations
  • Excellent written and verbal skills
  • Strong knowledge of Physical Security Equipment (alarms, CCTV, EAS)
  • Strong interpersonal skills
  • Resourceful and results driven
  • Strong computer skills, including ability to navigate social media platforms
  • Flexible to work non-traditional hours including evenings, weekends and holidays

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Job Segment: Asset Protection, Manager, Fashion Retail, Loss Prevention, Retail, Management, Fashion

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