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Quality Assurance Supervisor Manufacturing

Brand:  Luxottica (LoA Corporate)

Lockbourne, OH, US, 43137

Requisition ID: 127920 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.



The Quality Assurance Supervisor is responsible for planning, organizing, leading, and controlling the Quality System function within the Manufacturing Operations facility. The Supervisor is accountable for the supervision and development of assigned QS associates..


  • Sets work schedules, provides training and coaching, conducts performance evaluations and sets departmental goals and expectations in accordance with the goals of the facility.
  • Leads in the identification of quality, process, workflow and personnel concerns and works to resolve these quickly according to company policy, practice, and guidelines.
  • Facilitates team workflow management, workforce scheduling, and team member placement to ensure the department, facility, and organizational goals are met or exceeded.
  • Utilizing the Quality Managements System and ISO9001 standards - conducts, leads and implements the appropriate process audits; the audits will identify the need for the appropriate containment, corrective, and preventive actions, which minimize or eliminate process deviations and non-conforming product results.
  • Facilitates data collection, summary and analysis to support problem solving activities that will lead to root cause problem solving, team building strategies, process control methods, and continuous improvement actions in order to meet or exceed the facility key internal and external operating metrics.
  • Leads personnel and activities associated with Inbound Inspection to ensure timely and accurate receipt, review, and disposition of identified purchased products.
  • Interviews, hires and plans appropriate training for new team members
  • Interacts with associates to establish rapport with team members, takes an interest in the individual and their work and obtains knowledge of workplace issues.
  • Supervise team members’ performance and discipline issues in a timely manner. Evaluates performance expectation plans (30/60/90 days, mid-year, and year-end) with team lead and team members to meet individual goals and facility objectives.
  • Communicates business needs, schedule changes, process problems, success stories, etc.
  • Maintains adherence to company policies, safety standards and good housekeeping practices.
  • Assumes additional responsibilities and performs special projects as needed or directed.


  • Bachelor’s degree
  • 2+ years supervisory or management experience
  • 5+ years’ experience in Quality Control
  • Proficiency in MS Office
  • Knowledge and understanding of Statistical Process Control including trend analysis
  • Knowledge and understanding of Lean Manufacturing principles and concepts
  • ISO9001 Lead Auditor Certified
  • Advanced problem solving skills
  • Good knowledge of optical theory and hands-on application
  • Good technical knowledge of lab process
  • Excellent Supervisory and leadership skills
  • Excellent verbal and written communication skills
  • Competent in PC skills and the use of statistical information
  • Ability to work with peers and upper level management


  • Six Sigma Green Belt or Black Belt
  • Certified Quality Engineer
  • Optical Training/Certification
  • 3+ years optical manufacturing lab experience Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

    We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Columbus

Job Segment: Manager, Housekeeping, Lean Six Sigma, Facilities, Six Sigma, Management, Healthcare, Operations