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EyeMed - Data Coordinator (Membership)

Date: Feb 21, 2019

Location: Mason, OH, US, 45040

Company: Luxottica Group

Requisition ID: 88038 


There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.


Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical.


If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.


The Data Coordinator is responsible for ensuring membership data in 834 and proprietary formats are loaded timely and accurately to the system.  The main responsibilities include loading data with various formats, performing data validation rules, troubleshooting data issues, coordinating and communicating with management, cross functional teams and clients.  Perform additional reporting duties within the department.



  • Load membership data into Facets efficiently and accurately.
  • Follow research and data processing guidelines and meet established standards.
  • Ability to explain data format requirements and any data errors and exceptions.
  • Ability to effectively and clearly communicate with client service team regarding data layout or data integrity issues in a timely manner and escalate as necessary to EyeMed management team
  • Own and or assist in additional membership reporting duties.
  • Demonstrate strong teamwork abilities and act as a role model for other associates within the department.
  • Train and mentor new associates within the department
  • Identify and recommend systems and process modifications necessary to effectively and efficiently support the membership load function.



  • High School diploma or equivalent required
  • At least 3 years Information Systems related experience
  • In depth understanding of electronic data (834 transactions and proprietary formats) and Facets
  • Proficient with Facets, and MS Office(MS Word, Excel, Access), EDW
  • Strong written and verbal communication skills



  • Associates Degree in Information Systems
  • Detailed working knowledge of basic personal computer operations.
  • Strong customer service focus
  • Ability to problem solve and troubleshoot electronic data issues
  • Ability to work well under pressure and multi-task
  • Excellent time management skills
  • Working knowledge of EDI applications (EMP Dashboard, MEET, FTP, encryption tools)
  • Flexible, grasps concepts quickly
  • Initiates process improvement


Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.



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