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Internal Communications Manager

Date: Oct 25, 2018

Location: Mason, OH, US, 45040

Company: Luxottica Group

Requisition ID: 75247 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.



The Manager, Internal Communications North America Operations, manages employee communication by partnering with key stakeholders locally to define and execute the strategy, priorities and desired culture for Luxottica North America Operations (RxO, Logistics, NAASC, Oakley manufacturing).This person will be accountable for ideation, development and successful implementation of IC Operations initiatives and projects. The ideal candidate has the ability to actively engage internal audiences (especially remote ones) and effectively incorporate messaging and storytelling of our Operations in compelling ways in an effort to further build and strengthen Luxottica’s culture. This role requires a progressive and flexible manager capable of working outside of the defined scope and liaising with the Company’s DNA in order to achieve results.



  • Consolidate a best-in-class internal communications function across NA Operations that fuels employee engagement, influences connectivity and culture, positively impacting the region
  • Translate objectives into communication plans and event planning, managing a variety of internal messaging needs across organizational change, employee engagement and crisis management Continue to act as a bridge connecting the local businesses in North America to the Global vision, ensuring successful adoption of Group initiatives and projects
  • Guarantee alignment and best practice sharing, leveraging resources and tools across teams in NY and Mason to increase efficiencies
  • Manage operations internal communications budget; Audit local budgets to identify cost redundancies to maximize effective allocation of dollars
  • Align with corporate and external communication strategy
  • Plans and manages cross-business internal communication initiatives, delivering communication toolkits to local teams for individual tailoring by audience
  • Provide counsel on all employer branding touch points
  • Implements metrics reports to measure effectiveness of communication channels
  • Embed the Group Operations’ DNA through internal facing campaigns and tactics



  • Bachelor’s degree in communications or related field
  • 5+ years of experience in the field of internal communications and/or HR communications
  • Excellent written and verbal communication skills
  • Strong editing and proofreading skills
  • Creativity and entrepreneurship, empathy and flexibility
  • Strong diplomacy skills
  • Ability to work autonomously and act independently
  • Excellent planning and organizational skills
  • Up to 40% travel may be required, as needed


Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.



Nearest Major Market: Cincinnati

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