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Accounts Receivable Specialist

Date: Nov 8, 2018

Location: Mason, OH, US, 45040

Company: Luxottica Group

Requisition ID: 76491 
Position:Full-Time

 

There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

 

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical.

 

If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.

GENERAL FUNCTION

The primary function of the Specialist- Collections is the collection of EyeMed receivables for small to mid-market clients; the completion of complicated analysis and to provide guidance and direction for proper cash application. Support the Account Managers for a large volume of small to mid-market clients. Ensure client requests and/or complaints are researched and follow up is completed in a timely manner.

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Interface daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and employees informed.
  • Run reports and analyzes data to identify trends, make forecasts and provide recommendations/solutions that facilitate collections of outstanding balances.
  • Analyze open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, membership, rates, etc.).
  • Work with clients’ Human Resource Representatives, Benefit Coordinators, Billing Representatives, Account Managers and Operations to thoroughly understand issues that arise with small to mid-size direct client plans and/or mid to large reseller plans.
  • Ensure accurate financial records of client’s accounts.
  • Provide reporting to Account Managers, clients, their broker, TPA and/or auditors upon request.
  • Identify and recommend system/process modifications necessary to improve efficiency and effectiveness as it relates to the collections process.
  • Communicate with internal & external customers regarding issues in a timely manner and escalates as necessary to management.
  • Perform other duties as needed in the department

 

BASIC QUALIFICATIONS

  • High School diploma or equivalent required
  • At least 4+ years of experience in collections, claims, cash, or insurance related processes.
  • At least 3+ years of SAP experience (Accounts Receivable)
  • Strong analytical and problem solving skills
  • Advanced knowledge of Microsoft Word and Excel
  • Strong customer service and communication skills, both oral and written
  • Understand and adhere to a high level of confidentiality and integrity
  • Ability to quickly grasp and retain information and concepts
  • Ability to multitask and prioritize handling of issues
  • Ability to identify problems and take initiative to recommend solutions to Manager and implement changes

 

PREFERRED QUALIFICATIONS

  • College degree
  • Knowledge of vision and /or insurance benefits
  • Understands third party benefits and administration
  • Knowledgeable in continuous improvement methods
  • Knowledge and experience in AS400
  • Experience in Customer Service orientated role/s
  • Understand and adhere to a high level of confidentiality and integrity
  • Ability to quickly grasp and retain information and concepts
  • Ability to multitask and prioritize handling of issues
  • Ability to identify problems and take initiative to recommend solutions to Manager and implement changes

 

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

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Nearest Major Market: Cincinnati