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Business Systems Analyst

Brand:  Luxottica (LoA Corporate)

McDonough, GA, US, 30253

Requisition ID: 127641 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.



The Analyst Manufacturing Systems supports the operations with troubleshooting & resolving systems issues such that the operations run without interruption 24 x 7 x 365. The Analyst Manufacturing Systems is the first point of contact for any process & SAP systems issues. The Analyst Manufacturing Systems also uses their knowledge of business processes and SAP to propose improvements in the use of SAP, then possibly leads projects to successfully deliver on those ideas. The Analyst uses business process knowledge to coach new users on how to integrate processes into SAP.



  • Serves as the liaison to business and IT by providing overall daily SAP AFS system support to the operations team.
  • Acts as an expert in SAP processes & represents the Business System department for the SAP ECC & DWM systems.
  • Proactively supports business processes with issue identification and resolution, and process optimization.
  • Troubleshoots share point tickets, provides solutions, verifies results and communicates to operations to ensure minimal to zero impact to meet business requirements.
  • Assist in diagnosis and coordinate problem solving between various functions and escalate if required after performing due diligence.
  • Conducts root cause analysis and creates ideas to improve processes. Works with operational process owners to implement best practice processes, as well as continuously improves the processes in these functional areas.
  • Assists in testing as required



  • Bachelor's Degree in Information Systems, Computer Science, Logistics, Supply Chain or Engineering or equivalent work experience
  • 4+ years’ experience in SAP & Logistics
  • Thorough understanding of the warehouse and distribution environment
  • High customer orientation and the ability to handle pressure in a fast-paced environment
  • Passion for continuous improvement and solving the root cause
  • Microsoft Office, with extensive knowledge of Excel
  • Microsoft Outlook



  • Experienced in SAP AFS
  • Deep knowledge of SAP WM with some knowledge of:
    • SAP SD
    • SAP MM
  • Excellent verbal and written communication skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Atlanta

Job Segment: Supply, Logistics, Supply Chain, Operations