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CRM - Marketing Manager

Date: May 10, 2019

Location: New York, NY, US, 10018

Company: Luxottica Group

Requisition ID: 99351 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.



 Manages planning & execution of loyalty program in North America with close collaboration with Milan CRM team and local NA Retail Brand Marketing team.

 The manager will be responsible for interpreting data to shape effective campaigns including creative development, targeting, offer selection, and reporting, through all aspects of 1-1 marketing. The manager is also responsible for ensuring that the campaigns are executed on time and within budget.   


  • Responsible for executing the email strategy & program execution for Retail & E-commerce within a consumer-centric contact strategy in North America
  • Managess planning of experiences, sweepstakes for members and content capture to tell story of experience over email and online.
  • Plans and manages email calender to support E-commerce, Retail & Brand stakeholders alike to create relevant messages aligned with updated, creative messages
  • Interprets data provided by campaign analytics team into all aspects of 1-1 marketing and campaign execution, including creative development, targeting, offer selection, and reporting
  • Collaborate daily with diverse stakeholders in Milan & North America across planning, creative/technical development to execute campaigns in a timely and budgeted manner
  • Prepare updated recommendations based on the data interpretation and results to impact future campaigns


  • 5+ years of relevant experience
  • Bachelor’s degree
  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Ability to prioritize multiple projects
  • Retail Experience
  • Fluency in Microsoft Office, including Word, and Excel



Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.


Administrative; Analyst; Call Center & Customer Service; Communications; Distribution; Engineering; Finance & Accounting; Human Resources; Information Technology; Learning & Development; Legal; Logistics; Manufacturing; Marketing; Optician; Optometry; Other; Product Buying & Planning; Product Design; Product Development; Production; Project Management; Public Relations; Purchasing; Quality Assurance; Research & Development; Retail Associate  ; Retail Management; Sales / Account Management; Sales Associate; Strategy/Planning; Supply Chain  

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Optometry, Marketing Manager, Supply Chain Manager, Manager, Marketing, Healthcare, Operations, Management

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