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Oliver Peoples - Key Account Manager (New York)

Date: Nov 8, 2018

Location: New York, NY, US, 10012

Company: Luxottica Group



Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.



The Key Account Manager implements and executes sales strategies for specified Key Account customers in their assigned region. The incumbent is responsible for Key Account customers with a central buying system that also have doors operating across multiple regions. Typically the Key Account Manager has a portfolio of clients with an overall turnover of over $3 million.

The Key Account Manager assists the Director of Sales in building strong business relationships with Key Account customers and growing top line sales by building brand awareness, equities, and supporting brand standards.



  • Supports the Director of Sales with development of new businesses and management of prospective new Key Account customers by helping with getting the account setup.
  • Develops customer sales strategies by brand to achieve sales goals as established by the Director of Sales.
  • Develops and leads sales and product presentations during market weeks throughout the year with each KA customer; conducts business reviews with them at least once a month using company provided reports and tools.
  • Meets and exceeds weekly, monthly, quarterly, and annual goals (unit and $ sales, Rx %, return rates) by meeting targets by brand by customer.
  • Implements and manages assortment/planogram by brand at the customer level and setups/reinforces weekly replenishment systems.
  • Forecasts weekly sales and special projects to the Director of Sales  
  • Provides analysis of account sales, inventory, marketing initiatives and merchandising presentations.
  • Maintains and updates the door report for Key Accounts in the region to track brand distribution.
  • Provides recap of customer meetings with specific action items and follows up with all the required parties to ensure timely and satisfactory completion of tasks.
  • Interfaces with the product and planning team on inventory needs and changes to customer assortments.
  • Analyzes launch report and open order report weekly and interfaces daily with sales operations team to ensure customer shipping dates and requirements are met.
  • Increases retail sellout with customers by initiating and executing strategies by brand with 360 approach, utilizing trade marketing tools and in-store service support.
  • Builds and maintains organic and strong working relationships and leverages brand portfolio with key account customers.
  • Coordinates needs with the marketing team, inclusive of advertised images and POP needs for customers. Leads project tracking for trade marketing initiatives.



  • Bachelor’s degree or equivalent experience
  • 5+ years of previous account management, sales, or marketing experience
  • Experienced in onsite account sales presentations
  • Broad understanding of account sales management and good business judgment
  • Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
  • Strong PC skills, including Excel, Word, PowerPoint
  • Ability to self-motivate and self-manage to meet deadlines and goals
  • Experienced in preparing sales presentations and presenting to both small and large audiences



  • Bachelor’s degree in business management - sales
  • Demonstrated track record of success in a similar role, ideally in optical or sunglass industry
  • Department store account management experience


Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.


Sales / Account Management  

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Merchandising, Business Manager, Marketing Manager, Manager, Retail, Management, Marketing

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