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Credit & Collections Specialist (Canada)

Date: Feb 23, 2019

Location: St Laurent, QC, CA, H4S 1E8

Company: Luxottica Group

Requisition ID: 92043 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.



The Credit and Collections Specialist processes credit applications, verifies credit references and recommends credit limits on new and existing accounts. The Credit and Collections Specialist investigates delinquent accounts, contacts customers and prepares standardized reports on credit/collection status.


  • Performs credit/collection functions in accordance with established company guidelines and procedures.
  • Evaluates and processes new credit applications in a timely manner, ensuring application is complete and accurate.
  • Verifies all credit references via EXPERIAN or similar credit bureau reports.
  • Approves or rejects new applications for credit.
  • Prepares and distributes monthly account statements detailing credit/collection status of accounts.
  • Analyzes and reviews account status and determines whether to maintain, increase or reduce credit line within set limits.
  • Reviews open accounts for collection efforts and makes decisions on pending orders, closing accounts or extending additional credit.
  • Arranges payment terms of payment for accounts in arrears.
  • Notifies Manager, Credit & Collections to initiate collection process on overdue accounts where collections efforts cannot be readily resolved.
  • Identifies account problems, researches and resolves all discrepancies in a timely and thorough manner.
  • Escalates problems that cannot be resolved at this level to Manager, Credit & Collections for resolution.
  • Prepares weekly reports on status of credit/collections activity.
  • Maintains listing of accounts and current credit line status.
  • Notifies Sales Representatives and/or customers of orders put on hold due to delinquent account status.
  • Coordinates efforts with Sales Representatives to resolve disputed invoices/account status.
  • Issues release orders when accounts are back in favorable status.
  • Reduces DSO and DSO overdue.


  • Experience working on Sarbanes-Oxley
  • Ability to manage and prioritize projects
  • Good interpersonal skills
  • Strong PC skills, including Excel, Word, Power Point, SAP
  • Effective communication Skills, both verbal and written
  • Excellent time management and organizational skills
  • High attention to detail
  • Ability to multi-task and adapt to change
  • Works independently with limited supervision
  • Heavy/high volume phone work
  • Knowledge of accounting practices and accounts receivable reconciliation
  • French Fluency


  • Good knowledge of Luxottica's credit policies and collection procedures


Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.


 Finance & Accounting 

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