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Key Account Manager, Apparel (Canada)

Date: May 19, 2019

Location: St Laurent, QC, CA, H4S 1E8

Company: Luxottica Group

Requisition ID: 94151 


Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Luxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.



The Key Account Manager implements and executes sales strategies for specified key account customers in Canada. The Key Account Manager manages key account customers with a central buying system and that also have doors operating across multiple regions.

The Key Account Manager builds strong business relationships with key account customers, in growing top line sales by building brand awareness, equities, and supporting brand standards. The Key Account manager cooperates with the district sales manager in transitioning the accounts from the independent channel of trade into the key account channel of trade.


  • Supports the development of new businesses and management of prospective new customers.
  • Develops customer sales strategies by brand to achieve sales goals.
  • Develops and leads sales and product presentations during market weeks throughout the year with each KA customer; conducts business reviews with them at least once a month using company provided reports and tools.
  • Visits major key account doors at least once every quarter, conducts regular brand training seminars minimum of 1/2 times per year per account.
  • Meets and exceeds weekly, monthly, quarterly, and annual goals (unit and $ sales, Rx %, return rates) by meeting targets by brand by customer.
  • Implements and manages assortment/planogram by brand at the customer level and setups/reinforces weekly replenishment systems.
  • Provides analysis of account sales, inventory, marketing initiatives and merchandising presentations.
  • Maintains and updates the door report for key accounts in the region to track brand distribution.
  • Provides recap of customer meetings with specific action items and follows up with all the required parties to ensure timely and satisfactory completion of tasks.
  • Interfaces daily with sales operations team to ensure customer shipping dates and requirements are met.
  • Increases retail sellout with customers by executing strategies by brand with 360 approach, utilizing trade marketing tools and in-store service support.
  • Establishes merchandising program in line with direction from corporate office, customized to meet customer needs. Communicate monthly store visit priorities by customer to the In-store Service Team.
  • Coordinates needs with Marketing Team, inclusive of advertised images and POP needs for customers. Lead project tracking for Trade Marketing initiatives.


  • BA/BS degree or equivalent experience
  • 2+ years of previous account management, sales, or marketing experience
  • Demonstrated track record of success in a similar role, ideally in optical or sunglass industry. Department store account management is a plus.
  • Broad understanding of account sales management and good business judgment
  • Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
  • Strong PC skills, including Excel, Word, PowerPoint
  • Experienced in preparing sales presentations
  • 40% travel


Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.


 Sales / Account Management 

Job Segment: Apparel, Garment, Merchandising, Manager, Marketing Manager, Fashion, Retail, Management, Marketing

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